Clinic Service Representative Job - (novi, michigan) in Ann Arbor, Michigan For Sale
Clinic Service Representative
Requisition : xxxx8
Status: Part:Time with Part:Time Benefits (20:35.99 Hours)
Business Unit: HF Medical Group
Shift: Rotating
Department: Pathology : Columbus
Weekends: Yes
Job Family: Administrative Clerical
Job Function: Admin Support (Non:clinical)
Campus/Job Location: Columbus Medical Center
Location (State/City): US:MI:Novi
More information about this position
Overview:
Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health care systems, is a national leader in clinical care, research and education. The system includes the 1,200:member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health insurance and wellness company), Henry Ford Physician Network, a 150:site ambulatory network and many other health:related entities throughout southeast Michigan, providing a full continuum of care. In xxxx, Henry Ford provided 317 million in uncompensated care. The health system also is a major economic driver in Michigan and employs more than 23,000 employees. Henry Ford is a xxxx Malcolm Baldrige National Quality Award recipient. The health system is led by CEO Nancy Schlichting. To learn more, visit HenryFord
Responsibilities
* Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face:to:face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge
* Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups
Qualifications:
* High School Diploma or equivalent
* Required to perform calculations, complete forms, extensively utilize computer information system
* Familiarity with clinic environment preferred
* Demonstrated ability to work with detailed information
* Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel
* Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs
* Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office
* Ability to work successfully in a fast:paced environment with frequent interruptions
* Ability to work within a team setting and be supportive of team members
* Successful completion of yearly competencies
Equal Employment Opportunity / Affirmative Action Employer
Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, national origin, sex, sexual orientation, age, disability, religion, weight/height, marital status, familial status, veteran status or any other characteristic protected by law.
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