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L2 Support Technician/Deskside Support 348382 (15-01413) - (Saline) in Ann Arbor, Michigan For Sale

Type: Technical, For Sale - Private.

L2 Support Technician/Deskside Support xxxx82 (15-xxxx3) Position Summary Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site conference meetings (video conference, web-meeting) L2 Support Technician/Deskside Support xxxx82 (15-xxxx3) Position Requirements In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills In-depth knowledge/experience of PC imaging, software installation, user data migration and remote control support tools Knowledge of all Microsoft Office xxxx applications and other standard office environment software including Lync, Adobe Acrobat, IE8/IE9, etc. Working knowledge of Active Directory, TCP/IP, DNS, DHCP, SCCM Excellent written and verbal business communication skills with ability to concisely communicate issues to management, users and peers with diverse backgrounds and cultures Large team experience with proven ability to follow direction and contribute ideas to achieve team goals and improve processes Ability to follow & enforce established processes and security guidelines and effectively communicate them to users Ensure exceptional customer service & support with prompt problem resolution, ticket management and follow-up with users Candidate must be reliable, on-time and able to complete tasks by target dates Maintain a professional work ethic & demeanor Experience using Remedy or equivalent incident/request/change/problem management system Excellent organization & time management skills Candidate must be self-motivated, driven to learn with a focus on continuous improvement Ability to lift boxes containing computer equipment
Source: http://www.juju.com/jad/xxxxxxxxrepqrh?partnerid=af0exxxx314cbc501beebacaxxxx739d&exported=True&channel=staticfile&hosted_timestamp=xxxxa345f27ac5dc2bc0e09c8eca94cc71abbebcede52ffe0abc64b59ea9d6d2

State: Michigan  City: Ann Arbor  Category: Technical
Technical in Michigan for sale

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